Shipping and Delivery

Shipping and Delivery Policy

Introduction

Thank you for shopping at Examologist - Your Exam Buddy. We aim to provide you with the best possible shopping experience, including timely and reliable shipping and delivery of your purchases. This Shipping and Delivery Policy outlines our procedures and terms regarding the shipment and delivery of physical products purchased from our website, www.examologist.com.

Shipping Locations

We currently offer shipping to the following regions:

  • Domestic Shipping: All states and territories within [Your Country].
  • International Shipping: Select countries. Please check at checkout for availability.

Shipping Methods and Delivery Times

Domestic Shipping

  • Standard Shipping: Estimated delivery time is 3-7 business days from the date of dispatch.
  • Express Shipping: Estimated delivery time is 1-3 business days from the date of dispatch.

International Shipping

  • Standard International Shipping: Estimated delivery time is 7-21 business days from the date of dispatch.
  • Express International Shipping: Estimated delivery time is 3-10 business days from the date of dispatch.

Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping

We offer free standard shipping on domestic orders over [Amount] and on select international orders over [Amount]. Please check our website for current promotions and eligibility.

Order Processing

  • Orders are processed and dispatched within [Number] business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status and estimated delivery date of your order through the carrier's website.

Delivery Issues

Missing or Delayed Orders

If your order is delayed or you do not receive it within the estimated delivery time, please contact our customer service team at [Email Address] or [Phone Number]. We will investigate the issue and provide you with an update as soon as possible.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [Email Address] or [Phone Number] with your order details and photos of the damaged item. We will arrange for a replacement or refund as per our Cancellation and Refund Policy.

Incorrect Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.